Cookie Policy for FLUXCAP SOFTWARE
Learn how FLUXCAP SOFTWARE and its products (Velocred, Easycred, Astrocred) use cookies and similar technologies to enhance your experience across our platforms.
By using FLUXCAP SOFTWARE platforms (including Velocred, Easycred, Astrocred, and our SaaS solutions), you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.
1. Introduction
FLUXCAP SOFTWARE Private Limited ("we," "us," or "our") uses cookies and similar technologies across our platforms including Velocred, Easycred, Astrocred, and enterprise SaaS solutions. This policy explains how we use these technologies to enhance user experience, analyze traffic, and personalize content.
- What cookies and similar technologies are
- How we use them across our product portfolio
- Your choices and control mechanisms
- Cross-platform tracking considerations
2. What Are Cookies & Tracking Technologies?
Cookies are small text files stored on your device when you visit our websites or use our applications. We also use similar technologies like localStorage, sessionStorage, and pixels. These technologies help:
- Remember your preferences across platforms (login, language, theme)
- Improve performance, security, and reliability
- Personalize content and recommendations
- Analyze usage patterns for product improvement
3. Types of Cookies We Use
| Category | Purpose | Examples | Essential? |
|---|---|---|---|
| Strictly Necessary | Essential for platform functionality (authentication, payments, security) | Session cookies, CSRF tokens, load balancer cookies | Yes (Cannot be declined) |
| Analytics & Performance | Monitor traffic, errors, and platform performance for improvements | Google Analytics, Mixpanel, Hotjar, custom tracking | No (Opt-out available) |
| Marketing & Advertising | Personalize marketing across platforms and measure campaign effectiveness | Facebook Pixel, Google Ads, LinkedIn Insight Tag | No (Requires explicit consent) |
| Preference & Personalization | Remember user settings across visits (theme, layout, preferences) | Local storage preferences, UI customization cookies | Depends on functionality |
| Cross-Platform Tracking | Understand user journey across Velocred, Easycred, Astrocred | Unified user ID cookies, platform referral tracking | No (Opt-out available) |
4. How to Manage Cookies
You have multiple options to control cookies across our platforms:
- Browser Settings: Most browsers allow you to block or delete cookies. Browser-specific guides
- Cookie Consent Banner: Adjust preferences via our cookie consent tool on each platform
- Platform-Specific Controls: Manage preferences within each product dashboard
- Third-Party Opt-Outs: Control analytics and advertising cookies:
Note: Disabling certain cookies may affect platform functionality, especially for Velocred, Easycred, and Astrocred applications where session management is critical.
5. Third-Party Cookies & Services
We integrate with third-party services that may set their own cookies:
- Payment Processors: For transaction processing across platforms
- Analytics Providers: For product improvement insights
- Cloud Services: For infrastructure and performance optimization
- Marketing Platforms: For user acquisition and engagement
These third parties have their own privacy and cookie policies.
6. Cross-Platform Considerations
As FLUXCAP SOFTWARE operates multiple platforms (Velocred, Easycred, Astrocred, SaaS solutions), we may use unified tracking to understand user journeys across our ecosystem. This helps us provide a seamless experience and personalized recommendations.
7. Data Retention
Cookie duration varies by type:
- Session Cookies: Expire when browser closes
- Persistent Cookies: Expire after set period (up to 24 months)
- Local Storage: May persist until manually cleared
8. Policy Updates
We may update this policy to reflect changes in technology, regulations, or our product portfolio. Updates will be posted here with a revised "Last Updated" date. For significant changes, we may notify users through platform announcements.
9. Contact & Compliance
FLUXCAP SOFTWARE is committed to compliance with global privacy regulations including GDPR, CCPA, and India's Digital Personal Data Protection Act. For questions about this policy or to exercise your data rights:
privacy@fluxcapsoftware.com
Registered Office
Software Technology Park of India, Incubation Center 6, Patliputra, Patna, Bihar, India - 800013
Data Protection Officer
DPO: privacy@fluxcapsoftware.com
FLUXCAP SOFTWARE Private Limited is the parent company of Velocred, Easycred, and Astrocred. We provide both consumer-facing financial technology products and enterprise SaaS solutions. This cookie policy applies across our entire product portfolio unless specified otherwise in product-specific terms.